Booking Terms and Course Fees
These booking terms apply to any enrolment into a course of regular classes which you book with us or one of our franchisees.
About us and our franchisees
The Seasons Art Class UK Limited (company number 09309827), whose registered office is at 4 Sudley Way, Bognor Regis, West Sussex, PO21 1EU and our VAT number is 439 8802 53 (referred to below as “Seasons Art Class”, “we” or “us”)
The Seasons Art Class is a franchised business, and our art courses are mainly provided by our independent franchisees. When you book an art course via this website or by telephone you will receive a booking email which will confirm the details of the art course provider. When you book an art course with one of our franchisees then your contract is with that franchisee and not with us (The Seasons Art Class UK Limited (company number 09309827), whose registered office is at 4 Sudley Way, Bognor Regis, West Sussex) and that franchisee is solely responsible for the art course you have purchased.
How to contact us or your art course provider
As your art course provider is a Franchisee then please direct any queries you have in respect of your booking to that franchisee not us. You can contact your course provider using the details shown on your booking confirmation email, on our webpage or whichever method you used to make the booking request.
If you wish to contact The Seasons Art Class head office, you can do so by by emailing us at:
info@theseasonsartclass.com or by writing to us at 4 Sudley Way, Bognor Regis, West Sussex, PO21 1EU.
How to book
Bookings can either be made over the telephone or via email. On booking you will be sent course details via email or post, along with information on where to send payment.
Course fees and payments
The fee for the 14 week art course will be the price shown in an email, prior to booking, or the price notified to you over the telephone if booking by phone.
Taxes are included in the course fee, along with most applicable art materials, with the exception of those contained in the starter pack or returners pack, which can be purchased separately.
On receipt of the booking email with payment details, an instalment of £135 is due within 48 hours in order to secure the student’s place. Please note that due to limited space, we cannot hold the place and a delay in payment may result in the booking being cancelled.
If the course is booked within 7 days of the course starting, the full course fee will be due.
The Course provider will contact you regarding payment for the balance of the course fee.
Alternative instalment plans may also be available.
Please note that non-payment of the remaining balance may mean that the place is forfeited and the student will not be able to attend the course.
General Refund and Cancellation Policy
Should you wish to cancel the booking, payments are non-refundable. except as follows:
You can cancel your booking at any time within 15 calendar days from the date the contract between you and us or our franchisee is first formed if you have not had face to face contact with us or our franchisee when making that booking. This is referred to as the cancellation period in these terms and conditions. To exercise your right you must inform your franchisee in writing of your decision to cancel within the cancellation period.
Important please read as it affects your ability to cancel.
If you start or attend your booked art course during and before the end of the cancellation period (e.g. attending regular classes within the cancellation period) and then subsequently exercise your right to cancel because the cancellation period is still running, you must pay the cost of the classes which have been provided to you up until the date you exercised your right to cancel.
If you wish to end the contract you can do so by emailing the email address or writing to the address provided to you in the booking confirmation email and you should include your name, home address, details of your booking and, where available, your phone number and email address.
Any refunds due to you will be made as soon as possible. If you are exercising your right to terminate within the cancellation period and are entitled to a refund it will be processed no later than 14 days after the date on which your notice to cancel was received. Please note an amount for the supply of any classes to you during the cancellation period may be deducted from your refund. The deduction will be in proportion to what has been supplied, in comparison with the full coverage of the contract.
All refunds will be issued using the same method you used for payment unless you expressly agree otherwise.
We will always seek to make reasonable adjustments for students with additional needs. However, if behaviour from a student or an accompanying carer prevents others from learning or poses a health or safety risk after we have issued a warning and attempted to resolve the issue, we may withdraw the place. In such cases remaining course fees may be forfeited. Any discretionary credits or partial refunds will be considered case by case.
In the event of a student’s place being withdrawn from the course due to unacceptable behaviour, no refunds will usually be issued (please refer to our code of conduct).
Cancellation by The Seasons art Class
In the event of a single class needing to be cancelled due to unforeseen circumstances, the student will be contacted and an alternative date will be offered.
If the student is unable to make this date then a refund for the fee of that single class will be issued within 14 days.
In the event of the course being cancelled mid-way through, a refund will be offered for all remaining sessions. In the event of the whole course being cancelled on or before the start date, a full refund will be issued.
Your legal rights
As a consumer, you have legal rights in relation to the courses. Advice about your legal rights is available from your local Citizens’ Advice Bureau. For detailed information please visit the Citizens Advice website www.adviceguide.org.uk. Nothing in these terms and conditions will affect these legal rights.
How your personal information will be used
We and your art course provider will use the personal information you provide to us or them strictly in accordance with the terms of the relevant Privacy Notice, which is available to be viewed here:- https://www.theseasonsartclass.com/privacy-policy/
General
Any notices to be sent under these terms and conditions shall be sent by pre-paid first class post or hand delivered to the address of the recipient and shall be deemed to have been received by the addressee within 48 hours of posting if sent by post, and immediately if hand delivered.
We or the franchisee you have booked with may transfer the rights and obligations under these terms and conditions to another organisation. You will be contacted if this happens.
These booking terms are governed by and construed in accordance with English law and the courts of England shall have non-exclusive jurisdiction. If you are a resident of Northern Ireland you may choose to bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may choose to bring proceedings in Scotland.